Thank you for shopping with Luxamorious. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Contact Information
Luxamorious
3210 Eagle Rock Blvd, Los Angeles, CA 90065
Email: support@luxamorious.com
Phone: (899) 822-8192
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Processing times may be longer during:
- Holidays
- Promotional events
- High order volume periods
- Unforeseen operational delays
Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Timeframes
Estimated delivery times vary depending on the destination and shipping carrier.
United States
- Processing Time: 1–3 Business Days
- Estimated Delivery Time: 5–15 Business Days
International Orders
- Processing Time: 1–3 Business Days
- Estimated Delivery Time: 7–25 Business Days
Delivery estimates are provided for reference only and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on factors including:
- Delivery location
- Package weight and dimensions
- Selected shipping method
Any applicable shipping fees will be displayed before order completion.
Order Tracking
Once your order has shipped, a tracking number will be sent to the email address provided during checkout when available.
Tracking updates are provided by the shipping carrier and may take several days to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Luxamorious is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
If you discover an error in your shipping information, please contact us immediately at support@luxamorious.com.
Delayed Deliveries
While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:
- Weather conditions
- Customs inspections
- Carrier disruptions
- Natural disasters
- High shipping volume periods
- Other unforeseen circumstances
Luxamorious is not liable for shipping delays caused by third-party carriers or circumstances outside our control.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Luxamorious is not responsible for lost, stolen, or misplaced packages.
If you believe your package has been lost during transit, please contact us so we can assist you in filing a claim with the carrier when applicable.
International Shipping
For international orders, customers are responsible for any applicable:
- Customs duties
- Import taxes
- VAT
- Government fees
- Customs clearance charges
These fees are not included in the product or shipping price unless explicitly stated.
Customs processing may cause additional delivery delays.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the damaged item(s) and packaging
We will review the claim and work toward an appropriate resolution.
Undeliverable Packages
Packages returned due to:
- Incorrect addresses
- Failed delivery attempts
- Refusal of delivery
may be subject to additional shipping charges before reshipment.
Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding shipping or delivery, please contact us:
Luxamorious
3210 Eagle Rock Blvd, Los Angeles, CA 90065
Email: support@luxamorious.com
Phone: (899) 822-8192